S Prairie Avenue & E Arbor Vitae St
American Airlines Plaza
7 days a week, 11:30 AM - 6 PM
(The Equipment Room is only open to ticketed guests on event days. Hours may vary.)
The Equipment Room at SoFi Stadium - the Official Team Store of the Los Angeles Rams and Los Angeles Chargers is now officially open. We are excited to provide you with a wide assortment of licensed products and stadium exclusives for both teams and SoFi Stadium.
Our guests' shopping experience and health and safety at The Equipment Room is our top priority, and we are committed to providing you the best service possible. If there are any products or experiences that you are interested in but couldn't find, please feel free to connect with our associates or contact us.
For all related inquiries, please contact us by phone at 424-541-9601 or by email at firstname.lastname@example.org.
We look forward to having you visit The Equipment Room at SoFi Stadium.
Frequently Asked Questions
1Why Shop With Us?
2What are your current Covid-19 protocols?
3How can I contact the store?
4What are store hours?
On stadium event days, we are closed to the PUBLIC. This includes, but not limited to, home football game, concert, or any other applicable ticketed event onsite.
Depending on the event (for example, NFL Games), The Equipment Room at SoFi Stadium will be open to TICKETED guests from inside the stadium. Retail will operate when gates open and will remain open up-to 1 hour after the event ends.
*Please note hours and days of operation are subject to change with little to no notice.
5What is your Return Policy?
6Are there any return exclusions?
All items returned will be inspected upon arrival and will be declined for one of the following reasons:
• Return is outside of the return policy
• Item appears worn, washed, or used
• Item is non-returnable (customized, final sale, etc.)
• Sanitary lining has been removed from an undergarment
• Item was damaged after delivery
• Item is altered
• Item is returned with holes
• Item is stained (dirt, makeup, food, etc.)
• Item is returned without attached tags, manufacturer's tags and/or any accompanying materials that were originally included when the item was received
• Player changes jersey number or team (not accepted after 30 day window of purchase or without original tags/receipt)
7Where can I park?
Please enter the stadium at the intersection of Prairie Avenue & Arbor Vitae. You will be directed to parking lot N which is where parking for retail will be. Once parked, follow the signs for The Equipment Room.
8How can I access The Equipment Room during a game?
9My item is damaged and/or defective. How do I get this resolved?
If you are reporting a damaged/defective item, contact us by phone (424-541-9601) or email (email@example.com) and let us know of your issue. We will gladly resolve this matter as soon as possible.
Please note: All damaged/defective merchandise must be reported within 30 days from your purchase. If we are notified of your damaged item(s) after this timeframe, we will be unable to process your request.
10What payment methods do you accept?
We do not accept:
• Layaway Plans
• Money Orders
11Will I be charged sales tax?
12What if I am tax exempt?
13Do you accept contactless payment?
We accept only the following contactless payments:
• Contactless credit and debit cards
• Mobile-device digital wallets.
14Can I use an online promotion or discount to purchase in the store?
15Do you price match?
16Do you offer shipping? How much is standard shipping? International Shipping?
17How can I buy a Gift Card?
18Can I load any amount to a Gift Card?
19Will my Gift Card ever expire or lose value?
20How many Gift Cards can I redeem per order?
21Can I replace a lost or stolen Gift Card?
22Can I redeem my Gift Cards for cash?
23I have multiple Gift Cards; Can I combine them?
24How can I redeem my Gift Cards?
• Shop in store and pick out the items you wish to purchase
• When you are ready to checkout, proceed to checkout and show the cashier the gift card
25What is the Salute to Service Campaign?
For more information about the "Salute to Service" campaign, please visit nfl.com/salute.
26What is the NFL Pink Crucial Catch Campaign?
27Are strollers permitted in the store?
28Are wheelchairs/ECV’s permitted in the store?
29Are Service Animals allowed?
Service Animal policy:
A service animal is a dog or a miniature horse that has been individually trained to perform tasks directly related to a person’s disability. The guest and their service animal may be asked to leave if the animal is “out of control” or not house broken. Animals must be on a leash, harness, or other type of restraint at all times, unless the owner/partner is unable to retain an animal on leash due to a disability. The owner must be in full control of the animal at all times. The care and supervision of the animal is solely the responsibility of the owner. Service animals are not required to wear a vest. Please ask any of our Tour Staff for the animal relief area.